1

Asapp

ASAPP leverages generative AI to transform contact centers by improving agent productivity, automating call interactions, and extracting actionable insights. The tool offers integrations with existing tech stacks and enhances customer experiences efficiently.

unknown

United States

2

Chattermill

Chattermill employs AI to analyze customer feedback, offering insights to improve business metrics. It provides automated analytics and integrates with multiple platforms, enhancing decision-making and operational efficiency.

paid

United Kingdom

3

Random Topic Generator

A free browser-based tool that generates random topics for impromptu speaking practice. It includes a built-in timer and optional AI-powered speech analysis for grammar, pronunciation, and pacing feedback. Additional generators for YouTube tags, job titles, and conversation questions are also available.

N/A

freemium

Unknown

4

Cekura

Cekura provides an automated testing, evaluation, and observability platform for voice and chat AI agents. It lets engineering teams run synthetic conversation simulations, adversarial red-teaming, and vendor benchmarks before deployment, then monitor live production calls for drift and regressions.

N/A

freemium

United States

5

Wise CX

Wise CX is an AI-powered customer experience platform offering Agents AI for automated conversations, Power Inbox for centralized omnichannel support, Nitro for large-scale campaign execution, Social Listening for insight generation, and Speech Analytics for performance and quality monitoring. It helps teams increase response speed, satisfaction, and operational efficiency across industries such as ecommerce, finance, telecom, health, and the public sector.

+1

unknown

Argentina

6

VIER

VIER provides cloud-based omnichannel solutions, enhancing customer interaction efficiency with AI-driven analytics and automation, tailored to various organizational sizes and sectors.

-3

unknown

Germany

7

Mihup.ai

Mihup provides AI-powered solutions for contact centers, enhancing agent performance and customer satisfaction through real-time analytics and assistance.

-2

unknown

India

8

Voicegain

Voicegain offers advanced speech-to-text solutions with high accuracy and flexibility, integrating with various platforms and providing customizable deployment options for developers and enterprises.

+1

paid

United States

9

Collab.com

Collab provides a suite of tools for enhancing customer interactions through digital transformation, blending automation with human touch, and offering insights through data-driven technologies.

-1

unknown

Portugal

10

IPCOM

IPCOM offers a cloud-based communication platform integrating voice, SMS, and digital channels to enhance customer interaction and operational efficiency.

-6

unknown

United States

11

Voxia

Voxia provides AI-powered phone call solutions to enhance customer interactions, focusing on lead engagement, appointment scheduling, and customer service efficiency through advanced natural language processing and cloud-based technologies.

unknown

United States

12

Agent Insight

Agent Insight evaluates AI and human agents against custom quality standards, by role, across every conversation. It provides recommendations to improve AI agent performance and tracks metrics defined by the business. This enables continuous improvement of customer service and sales operations.

N/A

paid

United States

13

Genii Ai

Genii Analytics provides advanced interaction intelligence through conversational analytics and GenAi, helping businesses transform customer interactions into actionable insights, optimizing sales and service strategies.

-6

unknown

South Africa

14

NIMITAI

Nimitai is an AI-powered conversation intelligence platform for B2B sales teams. It delivers pre-call prospect intelligence, real-time in-call coaching with objection detection and talk-ratio analysis, and automated post-call summaries and CRM updates. The tool integrates with video conferencing platforms and is priced at $149/seat/month without annual contracts.

+1

paid

India

15

Vatis Tech

Vatis Tech provides speech-to-text transcription with 99% accuracy across 50+ languages, supporting audio and video formats. It offers speaker diarization, summaries, and secure, GDPR-compliant processing for industries like contact centers, broadcasting, and medical.

-3

unknown

Romania

16

Brumby AI

Brumby enhances contact center operations with speech analytics and workforce experience tools, improving customer satisfaction and agent performance through AI-driven insights.

+9

unknown

Spain

17

Spitch

Spitch offers an omnichannel conversational AI platform that enhances customer service efficiency through voice and text interactions, utilizing advanced AI technologies for seamless integration and interaction management.

-7

unknown

Switzerland

18

hear

Hear is an AI-driven platform that transforms contact centers into strategic hubs by turning customer interactions into actionable insights, enhancing compliance, quality, and operational efficiency.

-4

unknown

United States

19

Dasha

Dasha.AI is a voice and text AI platform for developers, allowing creation of realistic AI agents. It supports 30+ languages, integrates seamlessly with existing systems, and offers high scalability and customization through its proprietary DashaScript.

-6

freemium

United States

20

TECHMO

Techmo provides advanced speech recognition and synthesis technologies, enabling seamless voice interaction with machines and enhancing communication across industries.

+4

unknown

Poland

21

Upbe

Upbe automates call center quality analysis using conversational AI, reducing costs and enhancing sales efficiency across multiple languages.

-4

unknown

Spain

22

Mantis-AI

Mantis AI is a content intelligence and orchestration platform that transforms raw video into ready-to-use assets. Its Deep Vision analyzes frames, audio, and metadata to detect objects, brands, people, emotions, and speech. The system then applies custom business rules to automatically produce highlights, social cuts, sponsorship reports, compliance checks, dashboards, and API feeds, integrating with tools like Adobe Premiere for streamlined publishing and monetization.

-6

unknown

Brazil

23

Numintec

Numintec is a cloud communications provider specializing in CCaaS and telecom solutions for businesses. Its platform unifies contact center operations, IP telephony, and omnichannel communications with AI-powered agents and speech analytics. Companies can manage calls, chat, email, and social media from a single environment, automate repetitive tasks, and enhance self-service with virtual agents available 24/7. Developed entirely in-house, Numintec delivers turnkey, scalable solutions that reduce wait times, improve customer satisfaction, and support flexible, remote-friendly operations.

-4

unknown

Spain

24

Sage Advantage

Sage Advantage provides US-based contact center quality assurance and compliance monitoring services, combining AI-powered analytics with human review to evaluate calls, contracts, and documents. It also offers quality management for AI chatbots and virtual agents, with capabilities including 100% interaction coverage, customized scorecards, compliance monitoring, and targeted agent coaching.

N/A

unknown

United States

25

Build IT

Build It is a Brazil-based hyperautomation provider that designs and implements intelligent automation solutions combining RPA, NLP, computer vision, and machine learning. The company focuses on accelerating time-to-value, reducing human error, and improving process efficiency and compliance. Their offerings span intelligent workflows, chatbots, OCR/ICR, data analytics, and IoT projects, delivering measurable productivity gains across sectors.

-7

unknown

Brazil