1

Asapp

ASAPP leverages generative AI to transform contact centers by improving agent productivity, automating call interactions, and extracting actionable insights. The tool offers integrations with existing tech stacks and enhances customer experiences efficiently.

unknown

United States

2

Chattermill

Chattermill employs AI to analyze customer feedback, offering insights to improve business metrics. It provides automated analytics and integrates with multiple platforms, enhancing decision-making and operational efficiency.

paid

United Kingdom

3

VIER

VIER provides cloud-based omnichannel solutions, enhancing customer interaction efficiency with AI-driven analytics and automation, tailored to various organizational sizes and sectors.

+2

unknown

Germany

4

IPCOM

IPCOM offers a cloud-based communication platform integrating voice, SMS, and digital channels to enhance customer interaction and operational efficiency.

-1

unknown

United States

5

Mihup.ai

Mihup provides AI-powered solutions for contact centers, enhancing agent performance and customer satisfaction through real-time analytics and assistance.

+1

unknown

India

6

Wise CX

Wise CX is an AI-powered customer experience platform offering Agents AI for automated conversations, Power Inbox for centralized omnichannel support, Nitro for large-scale campaign execution, Social Listening for insight generation, and Speech Analytics for performance and quality monitoring. It helps teams increase response speed, satisfaction, and operational efficiency across industries such as ecommerce, finance, telecom, health, and the public sector.

+4

unknown

Argentina

7

Genii Ai

Genii Analytics provides advanced interaction intelligence through conversational analytics and GenAi, helping businesses transform customer interactions into actionable insights, optimizing sales and service strategies.

+1

unknown

South Africa

8

Collab.com

Collab provides a suite of tools for enhancing customer interactions through digital transformation, blending automation with human touch, and offering insights through data-driven technologies.

+1

unknown

Portugal

9

Voicegain

Voicegain offers advanced speech-to-text solutions with high accuracy and flexibility, integrating with various platforms and providing customizable deployment options for developers and enterprises.

-2

paid

United States

10

Spitch

Spitch offers an omnichannel conversational AI platform that enhances customer service efficiency through voice and text interactions, utilizing advanced AI technologies for seamless integration and interaction management.

+1

unknown

Switzerland

11

Voxia

Voxia provides AI-powered phone call solutions to enhance customer interactions, focusing on lead engagement, appointment scheduling, and customer service efficiency through advanced natural language processing and cloud-based technologies.

-7

unknown

United States

12

Vatis Tech

Vatis Tech provides speech-to-text transcription with 99% accuracy across 50+ languages, supporting audio and video formats. It offers speaker diarization, summaries, and secure, GDPR-compliant processing for industries like contact centers, broadcasting, and medical.

+5

unknown

Romania

13

Dasha

Dasha.AI is a voice and text AI platform for developers, allowing creation of realistic AI agents. It supports 30+ languages, integrates seamlessly with existing systems, and offers high scalability and customization through its proprietary DashaScript.

-1

freemium

United States

14

hear

Hear is an AI-driven platform that transforms contact centers into strategic hubs by turning customer interactions into actionable insights, enhancing compliance, quality, and operational efficiency.

-1

unknown

United States

15

NIMITAI

Nimitai is an AI-powered conversation intelligence platform for B2B sales teams. It delivers pre-call prospect intelligence, real-time in-call coaching with objection detection and talk-ratio analysis, and automated post-call summaries and CRM updates. The tool integrates with video conferencing platforms and is priced at $149/seat/month without annual contracts.

+3

paid

India

16

Mantis-AI

Mantis AI is a content intelligence and orchestration platform that transforms raw video into ready-to-use assets. Its Deep Vision analyzes frames, audio, and metadata to detect objects, brands, people, emotions, and speech. The system then applies custom business rules to automatically produce highlights, social cuts, sponsorship reports, compliance checks, dashboards, and API feeds, integrating with tools like Adobe Premiere for streamlined publishing and monetization.

-2

unknown

Brazil

17

Upbe

Upbe automates call center quality analysis using conversational AI, reducing costs and enhancing sales efficiency across multiple languages.

-1

unknown

Spain

18

Veyn

Veyn.ai provides AI-driven solutions for customer service, enhancing efficiency through real-time analytics and automation. Its tools integrate seamlessly with CRM systems, offering speech analytics, email copilot, and voice intelligence.

+3

unknown

United Kingdom

19

Build IT

Build It is a Brazil-based hyperautomation provider that designs and implements intelligent automation solutions combining RPA, NLP, computer vision, and machine learning. The company focuses on accelerating time-to-value, reducing human error, and improving process efficiency and compliance. Their offerings span intelligent workflows, chatbots, OCR/ICR, data analytics, and IoT projects, delivering measurable productivity gains across sectors.

+5

unknown

Brazil

20

Numintec

Numintec is a cloud communications provider specializing in CCaaS and telecom solutions for businesses. Its platform unifies contact center operations, IP telephony, and omnichannel communications with AI-powered agents and speech analytics. Companies can manage calls, chat, email, and social media from a single environment, automate repetitive tasks, and enhance self-service with virtual agents available 24/7. Developed entirely in-house, Numintec delivers turnkey, scalable solutions that reduce wait times, improve customer satisfaction, and support flexible, remote-friendly operations.

unknown

Spain

21

Batvoice AI

Batvoice AI enhances customer relationship management through advanced speech and emotion analytics, improving decision-making, sales, and churn management while ensuring quality dialogues.

+2

unknown

France

22

OnScript AI

OnScript enhances call center quality assurance with AI-driven speech analytics, offering precise call evaluations and sentiment scoring, integrated with CRM systems for seamless operations.

-3

unknown

United States

23

Evollo

Evollo is a Brazilian AI platform that converts customer interactions into actionable insights. Its generative AI assistant, EVA, performs speech and text analytics, powers automated quality monitoring, and delivers interactive dashboards and instant reports for sales, service, collections, retention, and compliance teams.

-1

unknown

Brazil

24

Resolve

Ressolve is a LATAM-focused conversational analytics platform that converts calls, chats, voice notes, and documents into measurable insights. It offers Spanish-centric speech analytics, large-scale chat analysis, AutoQA, compliance and risk analytics, and RAG-powered document understanding. Teams use it to improve customer and employee experience, sales, collections, retention, and service quality with custom indicators, dashboards, and alerts.

+1

unknown

Colombia

25

TECHMO

Techmo provides advanced speech recognition and synthesis technologies, enabling seamless voice interaction with machines and enhancing communication across industries.

+1

unknown

Poland