These rankings are based on data from September 2026
Company
Agent Insight
Years in business
- <1
Number of employees
- Unknown
Country
- United States
Agent Insight evaluates AI and human agents against custom quality standards, by role, across every conversation. It provides recommendations to improve AI agent performance and tracks metrics defined by the business. This enables continuous improvement of customer service and sales operations.
API Availability
- Unknown
Ranking position over time
October 2025 - September 2026
#15,696
Best rank
#15,696
Lowest rank
12-month trend
#14,552
Best rank
#14,552
Lowest rank
12-month trend
#1,189
Best rank
#1,189
Lowest rank
12-month trend
Use
ai agent management
chatbot management
conversation analysis
conversation analytics
conversational analytics
employee performance & development
insight generation
llm evaluation & monitoring
quality control & assurance
quality monitoring
sales training
speech analysis
Position of Agent Insight on sub rankings
September 2026
Employee performance & development
48 out of 232
LLM evaluation & monitoring
22 out of 46
Speech analysis
12 out of 51
United States
6,992 out of 22,168
Employee performance & development
48 out of 232
LLM evaluation & monitoring
22 out of 46
Speech analysis
12 out of 51
United States
6,992 out of 22,168
Industries
generic
Integrations
bigcommerce
freshdesk
front
gorgias
hubspot
intercom
kustomer
salesforce
shipstation
shopify
woocommerce
zendesk
Security protocols
gdpr
iso 27001
soc 2
Company
Agent Insight
Years in business
- <1
Number of employees
- Unknown
Country
- United States
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Insights
