These rankings are based on data from September 2026

Company

Thulium sp. z o.o.

Years in business

  • 20

Number of employees

  • 51-200 employees

Country

  • Poland

Thulium provides a cloud-based contact center and customer support platform that combines phone, email, chat, Messenger, and ticketing in one panel. It also includes AI features such as an assistant, voice analytics, real-time translations, CRM, IVR, chatbots, reporting, and over 70 integrations with e-commerce and marketplace platforms.

API Availability

  • Yes

MCP connector

  • Unknown

Pricing

freemium

Go to pricing page

Ranking position over time

October 2025 - September 2026

#6,799

Best rank

#6,799

Lowest rank

Stable over 1 month

12-month trend

#4,966

Best rank

#4,966

Lowest rank

Stable over 1 month

12-month trend

Use

call & contact center management

call & contact centre management

omnichannel communications

Industries

Cross-industry

Integrations

amazon

apilo

atomstore

autoteam

azure

black red white

calamari

dreamrobot

empikplace

ideacommerce

instagram

messenger

whatsapp

Security protocols

access controls

audit logs

data residency

encryption

eu ai act

gdpr

internal audits

iso 27001

mfa

sso

L3 category names

Call and Contact Center Management

Omnichannel Communications

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