These rankings are based on data from September 2026
Company
Bright Pattern, Inc.
Years in business
- 16
Number of employees
- 51-200 employees
Country
- United States
Bright Pattern provides an omnichannel contact center platform for cloud and on-premise deployment, combining ACD, IVR, outbound dialing, workforce management, quality management, and AI features like virtual agents and transcription. It also integrates with CRM and ITSM systems including Microsoft Dynamics 365, Salesforce, Zendesk, ServiceNow, and Microsoft Teams.
API Availability
- Unknown
MCP connector
- Unknown
Ranking position over time
October 2025 - September 2026
#3,686
Best rank
#3,686
Lowest rank
12-month trend
#5,026
Best rank
#5,026
Lowest rank
12-month trend
#3,793
Best rank
#3,793
Lowest rank
12-month trend
Use
call & contact center management
call & contact centre management
Position of Bright Pattern on sub rankings
September 2026
Industries
Cross-industry
Integrations
aspect
hubspot
ivanti
microsoft azure cloud
microsoft dynamics 365
microsoft teams
monet
nice wfo
oracle service cloud
pipkins
salesforce
servicenow
zendesk
zoho
Security protocols
access controls
audit logs
encryption
gdpr
hipaa
pci dss
rbac
soc2
tcpa
Company
Bright Pattern, Inc.
Years in business
- 16
Number of employees
- 51-200 employees
Country
- United States
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