These rankings are based on data from September 2026

Company

Gorgias, Inc.

Years in business

  • 11

Number of employees

  • 501-1,000 employees

Country

  • United States

Gorgias provides a customer service and conversational AI platform for ecommerce brands, combining an AI agent with a helpdesk inbox for email, chat, SMS, WhatsApp, Instagram, and Facebook. It also offers integrations with Shopify and other platforms, automating support tickets, product recommendations, and revenue attribution reporting.

API Availability

  • Yes

MCP connector

  • Yes

Pricing

freemium

Go to pricing page

Ranking position over time

October 2025 - September 2026

#417

Best rank

#417

Lowest rank

Stable over 1 month

12-month trend

#547

Best rank

#547

Lowest rank

Stable over 1 month

12-month trend

#1,170

Best rank

#1,170

Lowest rank

Stable over 1 month

12-month trend

Use

unified inbox

Industries

Wholesale and retail trade

Integrations

aircall

attentive

bloomreach

facebook

klaviyo

loop returns

postscript

recharge

shopify

yotpo

Security protocols

audit logs

backups

encryption in transit

hipaa

mfa

rbac

soc2 type ii

sso

L3 category names

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