These rankings are based on data from December 2025
Genesys Cloud enhances customer and employee experiences by orchestrating interactions using AI-powered solutions. It enables personalized engagement, intelligent automation, and streamlined operations through an open platform.
API Availability
- Yes
Use
customer engagement
customer journey management
workforce operations & management
Position of Genesys on sub rankings
December 2025
United States - Overall
81 out of 16,681
United States - Overall
81 out of 16,681
Industries
health & sports
legal & insurance
marketing & sales
public & non-profit
software & it
Integrations
salesforce