These rankings are based on data from August 2025
Genesys Cloud enhances customer and employee experiences by orchestrating interactions using AI-powered solutions. It enables personalized engagement, intelligent automation, and streamlined operations through an open platform.
API Availability
- Yes
Use
customer engagement
customer journey management
workforce operations & management
Industries
health & sports
legal & insurance
marketing & sales
public & non-profit
software & it
Integrations
salesforce
Insights

