Lumina AI is an AI-powered operations and maintenance platform designed for scalable EV charging networks. Its self-driving O&M system continuously monitors charger health using billions of OCPP log events and charging sessions, automatically detecting issues, enriching operational data, and triggering intelligent fault handling. Through a simple API and deep integrations with tools like Zendesk, Hubspot, and Salesforce, Lumina AI auto-creates, assigns, and updates tickets in real time, documenting every step of the incident lifecycle. The platform provides outlier detection, predictive fault insights, and automated workflows that significantly increase the efficiency of operations teams and improve uptime for EV charging infrastructure.