These rankings are based on data from September 2026

Company

Help Scout PBC

Years in business

  • 15

Number of employees

  • 201-500 employees

Country

  • United States

Help Scout provides a customer support platform built around a shared inbox that consolidates email, SMS, social, chat, and voice into one workspace. It also includes AI products such as the Scout AI agent, Copilot, and Signal, plus a knowledge base and mobile tools.

API Availability

  • Yes

MCP connector

  • Unknown

Pricing

freemium

Go to pricing page

Ranking position over time

October 2025 - September 2026

#5,668

Best rank

#5,668

Lowest rank

Stable over 1 month

12-month trend

#3,582

Best rank

#3,582

Lowest rank

Stable over 1 month

12-month trend

Use

unified inbox

Industries

Cross-industry

Integrations

asana

facebook

fullstory

github

google apps

google workspace

instagram

klaviyo

linear

magento

mailchimp

make

messenger by facebook

mixpanel

olark

pipedrive

salesforce

segment.io

shopify

slack

snapengage

stripe

surveymonkey

talkdesk

trello

webhooks

whatsapp

woocommerce

wordpress

zapier

Security protocols

eu-us data privacy framework

hipaa

soc2 type ii

sso

uk extension to the eu-us data privacy framework

L3 category names

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