Bertix is an autonomous customer operations platform that deploys real-time AI operators across phone, meetings, and web. It delivers sub-second, meeting-grade voice interaction with barge-in handling, executes end-to-end business workflows, and integrates deeply with e-commerce tools like Shopify, EasyPost, and Zendesk. Built on proprietary, enterprise-ready infrastructure with SOC 2 alignment, deterministic policies, and human failover, Bertix targets measurable ROI such as 30–40% support cost reduction and 99.9% operator availability.