These rankings are based on data from September 2026

Company

Daktela s.r.o.

Years in business

  • 21

Number of employees

  • 51-200 employees

Country

  • Czech Republic

Daktela provides a cloud-based, AI-powered contact centre platform that unifies voice, email, SMS, webchat, and social media channels in one application. It also includes AI chatbots, voicebots and email bots, workforce management, real-time analytics, CRM and helpdesk integrations, and an open API.

API Availability

  • Yes

MCP connector

  • Yes

Pricing

freemium

Go to pricing page

Ranking position over time

October 2025 - September 2026

#6,267

Best rank

#6,267

Lowest rank

Stable over 1 month

12-month trend

#4,281

Best rank

#4,281

Lowest rank

Stable over 1 month

12-month trend

Use

call & contact center management

call & contact centre management

omnichannel communications

Industries

Accommodation and food service activities

Electricity, gas, steam and air conditioning supply

Financial and insurance activities

Human health and social work activities

Information and communication

manufacturing

Transportation and storage

Wholesale and retail trade

Security protocols

gdpr

L3 category names

Call and Contact Center Management

Omnichannel Communications

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