These rankings are based on data from September 2026

Company

Intercom

Years in business

  • 15

Number of employees

  • 501-1,000 employees

Country

  • United States

Intercom offers an AI-first customer service platform featuring automated support solutions, AI-enhanced inbox, and insights for increased efficiency. Integration with major platforms allows seamless operation and customer satisfaction.

API Availability

  • Yes

Ranking position over time

October 2025 - September 2026

#18

Best rank

#79

Lowest rank

Down 61 spots over 12 months

12-month trend

#247

Best rank

#381

Lowest rank

Down 120 spots over 12 months

12-month trend

#356

Best rank

#618

Lowest rank

Down 262 spots over 12 months

12-month trend

#258

Best rank

#725

Lowest rank

Down 467 spots over 12 months

12-month trend

Use

customer service management

inbox management

report generation

workflow automation

Industries

marketing & sales

software & it

Integrations

atlassian

coda

salesforce

zendesk

Security protocols

ccpa

gdpr

hipaa

iso 27001

iso 27701

iso 42001

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