These rankings are based on data from September 2026
Company
Text, Inc.
Years in business
- 24
Number of employees
- 251-500 employees
Country
- United States
HelpDesk.com provides ticketing and help desk software for customer support teams, combining email, live chat, Messenger, and SMS in one shared inbox. It also offers automation rules, workflows, and AI features such as an AI Agent, reply suggestions, ticket summaries, and tag suggestions.
API Availability
- Yes
MCP connector
- Yes
Ranking position over time
October 2025 - September 2026
#5,247
Best rank
#5,247
Lowest rank
12-month trend
#3,065
Best rank
#3,065
Lowest rank
12-month trend
Use
unified inbox
Industries
Cross-industry
Integrations
hubspot
mailchimp
salesforce
shopify
slack
wordpress
Security protocols
anti-spam
audit logs
encryption
encryption in transit
gdpr
hipaa
pci dss
privacy shield
rbac
soc2
soc2 type ii
sso
L3 category names
Unified Inbox
Company
Text, Inc.
Years in business
- 24
Number of employees
- 251-500 employees
Country
- United States
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