These rankings are based on data from September 2026

Company

ZAAPI PTE. LTD.

Years in business

  • 5

Number of employees

  • 11-50 employees

Country

  • Singapore

Zaapi provides an AI-powered omnichannel customer communication platform that unifies conversations from WhatsApp, Facebook, Instagram, LINE, Email, Shopify, Shopee, Lazada, and TikTok Shop into a single inbox. It also includes automation workflows, AI agents for routine queries and lead qualification, broadcast campaigns, and real-time analytics.

API Availability

  • Yes

MCP connector

  • Yes

Pricing

freemium

Go to pricing page

Ranking position over time

October 2025 - September 2026

#6,215

Best rank

#6,215

Lowest rank

Stable over 1 month

12-month trend

#4,221

Best rank

#4,221

Lowest rank

Stable over 1 month

12-month trend

Use

unified inbox

Industries

Wholesale and retail trade

Integrations

hubspot

shopify

Security protocols

access controls

ccpa

encryption

gdpr

L3 category names

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