These rankings are based on data from September 2026

Company

ZENVIA

Years in business

  • 23

Number of employees

  • 1,001-5,000 employees

Country

  • Brazil

Zenvia Customer Cloud is an AI-powered, unified, multichannel platform for customer experience. It centralizes sales, support, and engagement with native connectors, AI agents, a built-in CDP, chatbot creation, ticketing, campaign automation, and analytics, helping companies deliver faster, more personalized interactions across WhatsApp, Instagram, SMS, email, RCS, voice, webchat, and more.

API Availability

  • Yes

Pricing

unknown

Ranking position over time

October 2025 - September 2026

#443

Best rank

#976

Lowest rank

Down 523 spots over 12 months

12-month trend

#844

Best rank

#2,009

Lowest rank

Down 954 spots over 12 months

12-month trend

#813

Best rank

#1,299

Lowest rank

Down 486 spots over 12 months

12-month trend

#1,210

Best rank

#1,226

Lowest rank

Down 2 spots over 6 months

12-month trend

Use

campaign creation & management

chatbot development

customer analytics

data visualization

email marketing & automation

knowledge management

lead generation

ticket management

Industries

education

finance & accounting

health & sports

it

marketing & sales

public & non-profit

retail & e-commerce

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