These rankings are based on data from September 2025

Company

Twilio

Years in business

  • 17

Number of employees

  • 5,001-10,000 employees

Country

  • United States

Twilio is a customer engagement platform combining communications APIs—SMS, WhatsApp, voice, email, and video—with a first-party Customer Data Platform and AI. Teams use Twilio to send messages, run marketing campaigns, verify users, build contact centers, and personalize experiences at scale, all with flexible pay-as-you-go pricing and developer-friendly SDKs.

API Availability

  • Unknown

Pricing

unknown

Use

call & contact centre management

campaign creation & management

customer analytics

id verification & validation

messaging

Industries

education

finance & accounting

generic

health & sports

it

marketing & sales

public & non-profit

retail & e-commerce

telecommunication

travel & tourism

Integrations

bigquery)

contact center crms

reverse etl tools

segment

sendgrid

shopify

smtp

snowflake

warehouses (e.g.

whatsapp business

Security protocols

ccpa

gdpr

hipaa (eligible)

iso 27001

soc 2

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