These rankings are based on data from September 2026

Company

HelpRatchet limited liability company

Years in business

  • 6

Number of employees

  • 11-50 employees

Country

  • Poland

Responso is an e-commerce customer service platform that centralizes customer messages from marketplaces, online stores, email, and social media into one shared inbox. It also provides a ticketing system, autoresponders, automated workflows, chat, call center, review management, and AI features for context and sentiment analysis.

API Availability

  • Yes

MCP connector

  • Unknown

Pricing

freemium

Go to pricing page

Ranking position over time

October 2025 - September 2026

#6,729

Best rank

#6,729

Lowest rank

Stable over 1 month

12-month trend

#4,879

Best rank

#4,879

Lowest rank

Stable over 1 month

12-month trend

Use

unified inbox

Industries

Wholesale and retail trade

Integrations

allegro

amazon

ebay

empik

erli

kaufland

Security protocols

gdpr

L3 category names

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Insights

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