1

Asapp ASAPP leverages generative AI to transform contact centers by improving agent productivity, automating call interactions, and extracting actionable insights. The tool offers integrations with existing tech stacks and enhances customer experiences efficiently.

unknown

United States

2

Chattermill Chattermill employs AI to analyze customer feedback, offering insights to improve business metrics. It provides automated analytics and integrates with multiple platforms, enhancing decision-making and operational efficiency.

paid

United Kingdom

3

Genii Ai Genii Analytics provides advanced interaction intelligence through conversational analytics and GenAi, helping businesses transform customer interactions into actionable insights, optimizing sales and service strategies.

unknown

South Africa

4

Mihup.ai Mihup provides AI-powered solutions for contact centers, enhancing agent performance and customer satisfaction through real-time analytics and assistance.

unknown

India

5

Wise CX Wise CX is an AI-powered customer experience platform offering Agents AI for automated conversations, Power Inbox for centralized omnichannel support, Nitro for large-scale campaign execution, Social Listening for insight generation, and Speech Analytics for performance and quality monitoring. It helps teams increase response speed, satisfaction, and operational efficiency across industries such as ecommerce, finance, telecom, health, and the public sector.

unknown

Argentina

+1

6

Dasha Dasha.AI is a voice and text AI platform for developers, allowing creation of realistic AI agents. It supports 30+ languages, integrates seamlessly with existing systems, and offers high scalability and customization through its proprietary DashaScript.

freemium

United States

+6

7

Voxia Voxia provides AI-powered phone call solutions to enhance customer interactions, focusing on lead engagement, appointment scheduling, and customer service efficiency through advanced natural language processing and cloud-based technologies.

unknown

United States

+4

8

Spitch Spitch offers an omnichannel conversational AI platform that enhances customer service efficiency through voice and text interactions, utilizing advanced AI technologies for seamless integration and interaction management.

unknown

Switzerland

9

Collab.com Collab provides a suite of tools for enhancing customer interactions through digital transformation, blending automation with human touch, and offering insights through data-driven technologies.

unknown

Portugal

-4

10

IPCOM IPCOM offers a cloud-based communication platform integrating voice, SMS, and digital channels to enhance customer interaction and operational efficiency.

unknown

United States

-3

11

VIER VIER provides cloud-based omnichannel solutions, enhancing customer interaction efficiency with AI-driven analytics and automation, tailored to various organizational sizes and sectors.

unknown

Germany

-2

12

Upbe Upbe automates call center quality analysis using conversational AI, reducing costs and enhancing sales efficiency across multiple languages.

unknown

Spain

+1

13

Voicegain Voicegain offers advanced speech-to-text solutions with high accuracy and flexibility, integrating with various platforms and providing customizable deployment options for developers and enterprises.

paid

United States

-3

14

OnScript AI OnScript enhances call center quality assurance with AI-driven speech analytics, offering precise call evaluations and sentiment scoring, integrated with CRM systems for seamless operations.

unknown

United States

+2

15

Mantis-AI Mantis AI is a content intelligence and orchestration platform that transforms raw video into ready-to-use assets. Its Deep Vision analyzes frames, audio, and metadata to detect objects, brands, people, emotions, and speech. The system then applies custom business rules to automatically produce highlights, social cuts, sponsorship reports, compliance checks, dashboards, and API feeds, integrating with tools like Adobe Premiere for streamlined publishing and monetization.

unknown

Brazil

-1

16

ProNoto ProNoto enhances web productivity through AI-powered note-taking, web scraping, and a teleprompter, all integrated in a browser extension. It offers seamless interaction with websites, data capture, and organization capabilities to improve efficiency.

unknown

Singapore

-1

17

Yappi Yappi offers AI-powered voice solutions designed to enhance business communication through voice recognition, speech analytics, and call transcription, providing efficient and reliable tools for enterprises.

unknown

Unknown

+7

18

Vatis Tech Vatis Tech is an AI-powered speech platform that turns audio and video into accurate transcripts, captions, and rich insights in minutes. Through its web transcription software and a suite of APIs—including Speech-to-Text, Real-Time Speech-to-Text, and Audio Intelligence—it helps creators, enterprises, and developers repurpose recordings into posts and articles, monitor conversations, and add voice features to their products. With multilingual support, code-switching detection, summarization, sentiment and intent analysis, and custom vocabularies and prompts, Vatis Tech enables fast, secure, and scalable voice-to-content workflows for industries like media, contact centers, healthcare, legal, and education.

unknown

Romania

Not Available

19

Umbrella Tech AI Solutions Umbrella Tech AI Solutions provides AI-powered customer service and accounts receivable solutions, leveraging large language models for dynamic, compliant interactions across multiple channels.

unknown

Canada

+6

20

Evollo Evollo is a Brazilian AI platform that converts customer interactions into actionable insights. Its generative AI assistant, EVA, performs speech and text analytics, powers automated quality monitoring, and delivers interactive dashboards and instant reports for sales, service, collections, retention, and compliance teams.

unknown

Brazil

21

Xdroid Xdroid is an AI-powered interaction analytics platform for contact centers. Its suite—VoiceAnalytics, AgentAssist, TextAnalytics, and Xdroid BI—leverages the proprietary Xdroid IQ LLM to deliver features like NPS prediction, sentiment analysis, real-time agent assistance, and automated quality monitoring. It helps organizations enhance customer experience, improve compliance, boost productivity, and drive revenue through actionable insights from voice and text conversations.

unknown

Belgium

-2

22

Batvoice AI Batvoice AI enhances customer relationship management through advanced speech and emotion analytics, improving decision-making, sales, and churn management while ensuring quality dialogues.

unknown

France

-4

23

hear Hear is an AI-driven platform that transforms contact centers into strategic hubs by turning customer interactions into actionable insights, enhancing compliance, quality, and operational efficiency.

unknown

United States

-6

24

Callity Callity provides speech analytics and quality monitoring for call centers, enabling compliance and sales optimization through proprietary AI technology, without extensive IT deployment.

unknown

France

25

Numintec Numintec is a cloud communications provider specializing in CCaaS and telecom solutions for businesses. Its platform unifies contact center operations, IP telephony, and omnichannel communications with AI-powered agents and speech analytics. Companies can manage calls, chat, email, and social media from a single environment, automate repetitive tasks, and enhance self-service with virtual agents available 24/7. Developed entirely in-house, Numintec delivers turnkey, scalable solutions that reduce wait times, improve customer satisfaction, and support flexible, remote-friendly operations.

unknown

Spain

Not Available