1

Asapp ASAPP leverages generative AI to transform contact centers by improving agent productivity, automating call interactions, and extracting actionable insights. The tool offers integrations with existing tech stacks and enhances customer experiences efficiently.

unknown

United States

2

Chattermill Chattermill employs AI to analyze customer feedback, offering insights to improve business metrics. It provides automated analytics and integrates with multiple platforms, enhancing decision-making and operational efficiency.

paid

United Kingdom

3

Genii Ai Genii Analytics provides advanced interaction intelligence through conversational analytics and GenAi, helping businesses transform customer interactions into actionable insights, optimizing sales and service strategies.

unknown

South Africa

+1

4

Voxia Voxia provides AI-powered phone call solutions to enhance customer interactions, focusing on lead engagement, appointment scheduling, and customer service efficiency through advanced natural language processing and cloud-based technologies.

unknown

United States

Not Available

5

Spitch Spitch offers an omnichannel conversational AI platform that enhances customer service efficiency through voice and text interactions, utilizing advanced AI technologies for seamless integration and interaction management.

unknown

Switzerland

Not Available

6

Voicegain Voicegain offers advanced speech-to-text solutions with high accuracy and flexibility, integrating with various platforms and providing customizable deployment options for developers and enterprises.

paid

United States

Not Available

7

Mihup.ai Mihup provides AI-powered solutions for contact centers, enhancing agent performance and customer satisfaction through real-time analytics and assistance.

unknown

India

Not Available

8

Collab.com Collab provides a suite of tools for enhancing customer interactions through digital transformation, blending automation with human touch, and offering insights through data-driven technologies.

unknown

Portugal

-2

9

VIER VIER provides cloud-based omnichannel solutions, enhancing customer interaction efficiency with AI-driven analytics and automation, tailored to various organizational sizes and sectors.

unknown

Germany

-4

10

Akaike Technologies BYOB is an AI-powered analytics platform by Akaike Technologies, designed to enhance enterprise efficiency and productivity through multi-modal AI solutions.

unknown

India

Not Available

11

Upbe Upbe automates call center quality analysis using conversational AI, reducing costs and enhancing sales efficiency across multiple languages.

unknown

Spain

Not Available

12

Dasha Dasha.AI is a voice and text AI platform for developers, allowing creation of realistic AI agents. It supports 30+ languages, integrates seamlessly with existing systems, and offers high scalability and customization through its proprietary DashaScript.

freemium

United States

-9

13

hear Hear is an AI-driven platform that transforms contact centers into strategic hubs by turning customer interactions into actionable insights, enhancing compliance, quality, and operational efficiency.

unknown

United States

Not Available

14

ProNoto ProNoto enhances web productivity through AI-powered note-taking, web scraping, and a teleprompter, all integrated in a browser extension. It offers seamless interaction with websites, data capture, and organization capabilities to improve efficiency.

unknown

Singapore

-7

15

Yappi Yappi offers AI-powered voice solutions designed to enhance business communication through voice recognition, speech analytics, and call transcription, providing efficient and reliable tools for enterprises.

unknown

Unknown

Not Available

16

IPCOM IPCOM offers a cloud-based communication platform integrating voice, SMS, and digital channels to enhance customer interaction and operational efficiency.

unknown

United States

Not Available

17

Batvoice AI Batvoice AI enhances customer relationship management through advanced speech and emotion analytics, improving decision-making, sales, and churn management while ensuring quality dialogues.

unknown

France

-9

18

Callity Callity provides speech analytics and quality monitoring for call centers, enabling compliance and sales optimization through proprietary AI technology, without extensive IT deployment.

unknown

France

-9

19

OnScript AI OnScript enhances call center quality assurance with AI-driven speech analytics, offering precise call evaluations and sentiment scoring, integrated with CRM systems for seamless operations.

unknown

United States

Not Available

20

Brumby AI Brumby enhances contact center operations with speech analytics and workforce experience tools, improving customer satisfaction and agent performance through AI-driven insights.

unknown

Spain

Not Available

21

TECHMO Techmo provides advanced speech recognition and synthesis technologies, enabling seamless voice interaction with machines and enhancing communication across industries.

unknown

Poland

Not Available

22

Umbrella Tech AI Solutions Umbrella Tech AI Solutions provides AI-powered customer service and accounts receivable solutions, leveraging large language models for dynamic, compliant interactions across multiple channels.

unknown

Canada

Not Available

23

Storefox.ai Storefox.ai provides AI-powered speech analytics for offline retail, capturing customer conversations to detect revenue blockers and optimize customer experience.

unknown

India

Not Available