These rankings are based on data from December 2025

Company

PolyAI

Years in business

  • 9

Number of employees

  • 201-500 employees

Country

  • United States

PolyAI is an enterprise conversational AI platform that builds natural, human-sounding voice and omnichannel agents to handle high-volume customer service interactions. Its Agent Studio lets companies design, deploy, and optimize branded, multilingual voice assistants that automate complex tasks such as authentication, account management, billing, bookings, FAQs, and troubleshooting. With strong analytics, security, and integrations into existing tech stacks, PolyAI helps large consumer-facing brands reduce costs, increase revenue, and improve customer satisfaction while delivering consistent, on-brand experiences across voice, chat, SMS, and social channels.

API Availability

  • Unknown

Pricing

unknown

Use

account management

call & contact center management

conversational analytics

customer experience optimization

order management

Industries

art & entertainment

education

finance & accounting

generic

health & sports

hr & workplace

it

manufacturing

personal

public & non-profit

retail & e-commerce

supply chain & logistics

travel & tourism

Security protocols

compliance certifications

data security protections

enterprise-grade security

guardrails (policy enforcement)

Other tools from PolyAI

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