These rankings are based on data from March 2026
Company
Scorebuddy
Years in business
- 25
Number of employees
- 11-50 employees
Country
- Ireland
Scorebuddy is an AI-powered call center quality assurance platform designed to help contact centers automatically evaluate and improve every customer interaction. With GenAI Auto Scoring, configurable scorecards, and embedded AI analytics, it enables 100% coverage of calls, chats, and messages while reducing manual QA effort and costs. The platform combines QA, coaching, a built-in learning management system, and business intelligence dashboards to expose trends, identify skill gaps, and deliver targeted training. Enterprise-grade security, ISO27001 certification, and seamless integrations with existing call center tech stacks make Scorebuddy suitable for BPOs and organizations across financial services, retail, healthcare, utilities, and more.
API Availability
- Unknown
Pricing
unknown
Use
conversation analytics
sentiment analysis
Position of ScoreBuddyQA on sub rankings
March 2026
Ireland - Overall
19 out of 174
Ireland - Overall
19 out of 174
Industries
finance & accounting
generic
health & sports
it
marketing & sales
public & non-profit
retail & e-commerce
Security protocols
iso 27001
Company
Scorebuddy
Years in business
- 25
Number of employees
- 11-50 employees
Country
- Ireland