These rankings are based on data from March 2026

Company

Scorebuddy

Years in business

  • 25

Number of employees

  • 11-50 employees

Country

  • Ireland

Scorebuddy is an AI-powered call center quality assurance platform designed to help contact centers automatically evaluate and improve every customer interaction. With GenAI Auto Scoring, configurable scorecards, and embedded AI analytics, it enables 100% coverage of calls, chats, and messages while reducing manual QA effort and costs. The platform combines QA, coaching, a built-in learning management system, and business intelligence dashboards to expose trends, identify skill gaps, and deliver targeted training. Enterprise-grade security, ISO27001 certification, and seamless integrations with existing call center tech stacks make Scorebuddy suitable for BPOs and organizations across financial services, retail, healthcare, utilities, and more.

API Availability

  • Unknown

Pricing

unknown

Use

conversation analytics

sentiment analysis

Position of ScoreBuddyQA on sub rankings

March 2026

Ireland - Overall

19 out of 174

Industries

finance & accounting

generic

health & sports

it

marketing & sales

public & non-profit

retail & e-commerce

Security protocols

iso 27001

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