This guide helps operations, CX, and IT leaders evaluate AI tools that power modern call and contact centres. We cover what these tools do, how teams use them, and what to look for when choosing. You will also find unique strengths from leading solutions and a checklist to reduce risk before you buy.

Google’s release of Nano Banana has quickly made it one of the most popular AI models for image generation and editing. This article explores its rapid adoption, the technical advances behind it, and the wave of independent wrappers built around it. We also introduce the Nano Banana AI Tools Ranking, highlighting which wrappers gain the most traction.