These rankings are based on data from April 2026

Company

modal

Years in business

  • 8

Number of employees

  • 2-10 employees

Country

  • United Kingdom

Modal is a conversational platform built for hospitality and consumer brands that want to turn conversations into revenue and better guest experiences. It enables 1:1 guest and team interactions over voice and chat channels such as Alexa Smart Properties, Google Assistant, WhatsApp, and more. With tools for intent analysis, journey analytics, experimentation, loyalty and referral programs, and customer feedback diagnostics, Modal helps brands understand what customers want in real time and respond instantly. Its plug-and-play integrations connect virtual assistants and chat apps to commerce and CRM systems, allowing hotels, restaurants, and other hospitality operators to deliver personalized, voice-enabled services, streamline operations, and grow customer loyalty.

API Availability

  • Unknown

Pricing

unknown

Use

channel manager

loyalty program management

referral program

Industries

generic

it

retail & e-commerce

travel & tourism

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