These rankings are based on data from March 2026
Mindsay enables companies to automate customer interactions using Conversational AI. The platform supports customer service automation, reducing manual processes, and optimizing resource utilization, enhancing service efficiency and cost management.
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Insights
Paulius from LupaSearch on AI search, product discovery, and the challenge of scaling AI in e-commerce
An interview with Paulius Nagys from LupaSearch on how AI is changing e-commerce search and product discovery. He explains why the search bar is still underestimated, why LLMs are not always the best answer, and why e-commerce companies need better data, better decision-making, and a more precise understanding of AI.
Todor Terziev on AI adoption in Bulgaria, the opportunities for e-commerce, and why bad business processes cannot be fixed by AI
An interview with Todor Terziev, CEO and co-founder of Zenterra AI, about practical AI implementation, the Bulgarian e-commerce market, and the Bulgarian AI ecosystem. He explains why many companies are still in the early adoption phase, where AI already creates value, and why successful implementation starts with clear process, not with technology.